IT Outsourcing

IT Outsourcing

Friday, 12 February 2010 20:48 administrator
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IT Outsourcing

Our IT Outsourcing offering allows you to manage your technology needs in an entirely hassle free manner. Our Helpdesk (based on the Service Desk Model) allows you

to have a Single Point of Contact (SPoC) for your customers; our Remote Desktop Management allows you to maintain and protect your IT infrastructure; and our unique services like the Blackberry Support Function affords you comprehensive user and system support.

Our IT Outsourcing Solutions include the following:

Remote Desktop Management Services (RDMS)

Asset Administration | Software Compliance | Asset Discovery, Management & Distribution | Patch Distribution & Management | Virus Remediation & Protection | Data Restoration | Online Backup | Service Request Management | Remote Support & Access | Hardware Break/Fix | Virus Contingency Planning

Helpdesk Services

Call Management Tracking, Reporting & Resolution | Field Engineer Support | Installations, Moves, Adds & Changes (IMAC) Support | Hardware Support: Laptops, Desktops, Printers, Monitors & PSDs | Software Support: MS OS, MS Office Suite, Third-party Applications, Proprietary Applications | Network Connectivity Support: VPN, Network Administration, Account Management | Email | Utilities

Last Updated on Sunday, 30 October 2016 08:56